Reference

Legal Terms Before You Open Account

bonus138 keeps account terms, data handling, payment checks, and access rules in one legal page so you can decide before you join.

Indonesia access wordingDANA and OVO contextGoPay and QRIS checksAccount record requests
bonus138 Legal Terms Before You Open Account
CONTACT PATHS

Reach Us About Legal Matters

Legal questions need a clear route, not a generic inbox. We separate account access issues, data-change requests, and transaction-record questions so your message reaches the right…

Live chat window Use the chat icon after sign-in for account-term questions that need quick sorting.
Email request Send legal data requests to our support mailbox with your username, registered email, and…
Account menu Open Profile, then Account Details, to check the name and phone number we hold…
ACCOUNT CARE

Data, Cookies, and Account Records

Legal handling is part of the account flow, not an afterthought. We keep records tied to sign-in, wallet checks, promo acceptance, and support contact so we can answer a real request with…

Identity details

We use your registered name, phone number, and email to match account requests. If a wallet name and account name conflict, we may ask for a correction before further legal handling.

Wallet records

DANA, OVO, GoPay, and QRIS references are kept with transaction time, amount, and status where needed. These records help us answer disputes, match requests, and check account ownership.

Cookie choices

Cookies help remember sign-in state, device type, and basic page settings. You can clear them through your browser, though some account pages may ask you to sign in again afterward.

Device access

On mobile, legal links sit near the footer and account menu; on a laptop, they appear in the lower page area. We keep the same legal wording across screen sizes.

Record retention

We keep account and transaction records only as long as needed for service operation, dispute handling, and legal reasons. When a record is no longer needed, we remove or separate it from active account use.

Change requests

To request a data correction, contact us with your username, registered phone, and the field you want checked. We compare your request with account history before making any update.

Legal Questions Before You Join

Before you open an account, use these answers to understand how our legal terms apply to access, data, wallet records, cookies, and support contact. If your question involves a private account record, contact us after sign-in so we can verify you first.

Access depends on local law and is available only where local law permits. We may limit account actions if your location, account status, or legal requirement does not allow continued use.

We keep details needed to operate your account, such as username, registered phone, email, login records, wallet references, and support messages. These records help us answer access, correction, and dispute requests.

Contact us through chat or email with your username, registered phone number, and the field you want checked. We compare your request with account history before changing stored details.

Those payment names help identify transaction records linked to your account. Mention the exact rail only when your question concerns a wallet match, payment status, or a transaction dispute.

Cookies do not change your legal rights, but they help keep sign-in and device settings working. If you clear cookies, some pages may ask you to sign in again.

You can ask us to check what account records we hold and explain the request you are making. We verify your identity first, then respond through the contact path tied to your account.

We place the current wording on this page. If you continue using your account after a change, we treat that later account action as acceptance of the updated legal terms.