Reference

Privacy Policy for Your Account

bonus138 keeps this Privacy Policy focused on the data you share when you open an account, enter the lobby, use DANA, OVO, GoPay or QRIS, and contact us…

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bonus138 Privacy Policy for Your Account
PRIVACY HELP

Contact Us About Privacy

Privacy questions should reach the team that can check your account records without asking you to repeat sensitive details in public channels.

Account help form Open your account, head to Help, then choose Privacy Request.
Live chat hours Chat runs daily from 09:00 to 23:00 WIB for privacy questions tied to login…
Email privacy desk Send privacy requests to the address shown inside your account area when you need…
DATA HANDLING

Aviator Sessions and Account Records

We separate privacy handling from game promotion, so records from Aviator, Fish Hunter, Live Football Odds or any other lobby area are treated as account activity.

Registration records

When you open an account, we collect the details needed to create your profile, manage sign-in and link wallet activity. Keep your email and phone number current so privacy replies reach you.

Payment references

DANA, OVO, GoPay and QRIS records are kept as transaction references, not as full payment app access. We use them to confirm status, trace disputes and match wallet activity to your account.

Cookie controls

Cookies help keep your session active, remember device preferences and spot unusual sign-in patterns. You can clear cookies in your browser, though you may need to log in again afterward.

Device security

We may read browser type, IP range, device model and session timing when your account signs in. These signals help us challenge unusual access and protect wallet records linked to you.

Retention checks

We keep account and payment data only for operational, legal, security and dispute needs. When a record is no longer needed, we remove it or reduce it so it no longer identifies you.

Change requests

Ask for correction through the signed-in help form when your phone, email or account detail is wrong. We verify the request before changing records, especially when payment history is involved.

Questions About Your Privacy

These answers cover how we handle data tied to your account, wallet, devices and messages with our team. They are written for the way you actually use the site: opening an account, signing in again, making a payment through local rails and asking support to fix a privacy concern.

We collect the account details you enter, your contact path, login device signals and payment references linked to DANA, OVO, GoPay or QRIS. We use them to run the account and respond to privacy requests.

No. We keep transaction references, timing and status checks connected to your wallet activity, not your full payment app credentials. Never send us your payment app PIN, password or private access code.

Device and browser data helps us recognise normal sign-in patterns, keep sessions attached to the correct account and investigate unusual wallet activity. It also helps support understand login issues without asking for extra sensitive details.

Yes. Sign in, open Help, and choose the privacy request path. Tell us which detail is wrong, such as email or phone number, and we will verify ownership before making the change.

We keep records for account operation, payment tracing, security checks, disputes and legal duties. When the reason for keeping a record ends, we delete it or reduce it so it no longer identifies you.

Cookies can keep your session active, remember basic preferences and help us spot unusual access. If you clear them, you can still return, but you may need to sign in again.

Use the signed-in help form or the email address shown in your account area. Include your account email and request type, then we will verify ownership before checking what can be removed.